Social Responsibility

Social Responsibility

Social responsibility is an important element in our daily agenda at Interceramic. We live our values and base our decisions on them, giving us a strong, stable foundation.

Our social commitment goes beyond the scope of business and it reaches the development of communities where we operate. Interceramic social responsibility includes the following concepts:

Work / Life Balance: Creating a favorable, stimulating, safe, creative, non - discriminatory work environment promoting human and professional development.

Ethics: Principles that guide and ensure a transparent operation of the company and its internal and external relations.

Preservation of the Environment: Demonstrating reverence for the environment by promoting the optimization of resources that prevent waste.

Involvement in the Community: Creating synergy between sectors to develop solutions to social problems.

Being a socially responsible company is the integration of a social vision, based on policies and programs, to the business plan allowing the performance beyond legal obligations to contribute to the development of the community.

Code of Ethics

Code of Ethics

Message from our President of the Board and CEO

All decisions and activities of a company and its employees must be aimed at the satisfaction and needs of society, above the interests of an individual or external to the company’s well-being and of the countries in which it operates. The Code of Ethics is not only used to establish guidelines, values and principles but also it is a reflection of who we are and what we want to be.

This Code of Ethics sets clear and precise rules governing our acts as employees of INTERCERAMIC, as well as the relations with our clients, coworkers, suppliers, competitors, authorities and society in general.

The behaviors that are described below have been based on our model of values and our operations philosophy in order to serve faithfully, honestly and responsibly to those who trust in our work and to those with who we assume the commitment to perform our operations efficiently and according to the principles of corporate social responsibility.

I invite you to know these guidelines, to read them carefully and to recognize the importance to living them in our daily actions which is consistent with the reason for being Simply the Best.

Víctor D. Almeida García
President of the Board and CEO

Download Code of Ethics

Involvement with our Communities

Involvement with our Communities

"We are actively involved with society to work as a team in the search of solutions to their problems."

Interceramic supports non-profit organizations thru our floor donations program which provides floor and covering materials for schools, parishes, clinics, and shelters in need of these items.

Vida Digna Foundation

Vida Digna is a Foundation directly supported by Interceramic and the Harp Helu Foundation to contribute to the well-being and health of Tarahumara communities. With this effort we have helped more than 235 children and villagers in different mountain communities in the state of Chihuahua, also known as the "Sierra Tarahumara".

For 15 years we have shown our support for this foundation through cash donations, counseling, volunteers, and fundraising programs.

Preservation of the Environment

Preservation of the Environment

"Our commitment is to maintain harmony with the environment."

Environmental and Safety Policy

We are committed to promoting and supporting the sustainability of our operations and services while properly managing our energy and natural resources consumption and minimizing waste for the preservation of the environment.

We enforce the laws that govern us to promote our environmentally-friendly products.

We focus on safety in the work environment, ensuring the welfare of all employees, to avoid occupational hazards of every form.

Our environmental and safety management systems enable us to carry out the control and enforcement of this policy.

Interceramic Green

Interceramic Green is the consolidation of efforts and actions taken to contribute to the preservation of the environment. Its objective is to promote adequate use of natural resources and protect the environment.

Interceramic is committed and strives to maintain a harmonious relationship between the environment and its processes through efficient planning and achievement of our goals, therefore reducing harm to the ecosystem.

We rely on a modern and eco-friendly manufacturing process which is not a contaminating source. Some of our unique features include:

Interceramic products are manufactured with clays and minerals of natural Earth origin
An advanced dust collection process is used to create modern particle reclamation
Water is 100% recycled
Kilns are maintained with an advanced burning system of natural gas to optimize use
Programs have been implemented to reduce emissions into the atmosphere
LEED Program
The Leadership in Energy and Environmental Design program (LEED) is administered by the U.S. Green Building Council (USGBC) and is recognized in the commercial and institutional markets.

In 2008 Interceramic became a participant in this program. Tile and Stone products manufactured by Interceramic can earn LEED credits.

We encourage Interceramic employees to identify, prevent, and control events that could affect our community or the environment.

We join efforts to optimize the use of consumable resources through programs that go beyond the common legal environmental standards and regulations. Practices such as water recycling, creation of green areas, and energy and resource savings are some of the operational standards that are performed on a daily basis.

For more information visit the website:

Global Compact

Global Compact

In 2005 Interceramic joined Global Compact, an initiative of the United Nations (UN) promoted in the different organizations, companies, and non-government organizations.

Its purpose is to promote the creation of a global corporate citizenship allowing the settlement of interests and business processes, values and demands of the society, as well as with the projects of the United Nations, international sectored organizations, unions and NGOs.

Global Compact Notification Letter



Interceramic’s actions in the field of social responsibility have been recognized by government and private organizations:


For the fifth consecutive year, The Mexican Philanthropic Center (CEMEFI) honored our Mexican operations with the Socially Responsible Company Award.

For the fifth consecutive year, The Mexican Philanthropic Center (CEMEFI)


Interceramic received the "Socially Responsible Company Award" by the CEMEFI for the fourth consecutive year. For the fourth time our plants in Mexico are awarded the Clean Industry Certification by the Secretary of Environmental Protection (PROFEPA). Interceramic received the BASC certification granted by the Business Alliance for Secure Commerce.

Interceramic received the Certification of Safe Export Processes "Custom Trade Partnership Against Terrorism" (C-PAT) granted by the Department of Homeland Security of Washington D.C. in the United States.


Interceramic was awarded for the third consecutive year "Socially Responsible Company" by the Mexican Philanthropy Center (CEMEFI).

For the third time our plants in Mexico are awarded the Clean Industry Certification by the Secretary of Environmental Protection (PROFEPA).


For the second consecutive year Interceramic was accredited as "Socially Responsible Company" by the Mexican Philanthropy Center (CEMEFI).

The ABISA Plant in Chihuahua obtained the "Award to the Labor Merit Edition 2006", process convened by the Secretary of Economic Development of Hidalgo State Government.

For the second time the Interceramic plants in Chihuahua, Mexico obtained the Clean Industry Certification by the Secretary of Environmental Protection (PROFEPA).

For the second time Interceramic achieves the BASC Certification granted the Business Alliance for Secure Commerce.

Interceramic achieves the Certification of Safe Export Processes "Custom Trade Partnership against Terrorism" (C-PAT) granted by the Department of Homeland Security of Washington D.C. in the United States.

Interceramic was honored by The Mexican Philanthropy Center (CEMEFI) with the award "The Best Practice of Social Responsibility" for releasing in conjunction with the Technological University of Chihuahua (UTCH), the degree of "Technical in Manufacturing Processes with Specialty in Ceramic Materials".


Interceramic receives the "Socially Responsible Company Award" by the Mexican Philanthropy Center (CEMEFI).
Interceramic joined the Global Compact, an initiative of the United Nations (UN).

Interceramic Plants in Chihuahua achieved the Clean Industry Certification by the Secretary of Environmental Protection (PROFEPA).

In November the Mexican Philanthropy Center (CEMEFI) honored the Interceramic Interactive University the award "The Best Practice of Social Responsibility 2005".

In December the ABISA Plant received the "Award to the Work Merit Edition 2006", process convened by the Secretary of Economic Development of the Hidalgo State Government.

Interceramic receives the "Chihuahua Total Quality and New Labor Culture Award" granted by Chihuahua State Government and Chihuahua Center for High Quality and Productivity.

Interceramic is considered one of the "100 Most Human Mexican Companies", according the Mexican magazine "Mundo Ejecutivo".

Interceramic was recognized within the "Top 25 Socially Responsible Companies".

Interceramic was distinguished as one of the "Top 500 Best Mexican Companies" according to the Mexican Magazine "Expansión".

The Mexican magazine "Comunicación y Dirección" (Communication and Management) recognized Interceramic as one of the "Best practices of Orientation Process".

Interceramic received the BASC Certification granted every two years by the Business Alliance for Secure Commerce.

Privacy Policy

This document discusses and discloses the privacy policy and practices for the internet web site operated by Internacional de Cerámica, S.A.B. de C.V. (collectively with its subsidiaries and affiliates, “Interceramic”). The terms of our Privacy Policy apply to all web sites operated by Interceramic.
Interceramic wants you to know and understand the terms and conditions established by us relating to the collection and use of your personally identifiable information through the Interceramic web site. For these purposes, “personally identifiable information” means data and other information transmitted or communicated via the internet that can be used by Interceramic to identify and contact a unique individual.

Data we collect
Interceramic collects personally identifiable information when you visit the site’s pages or when you voluntarily provide information to Interceramic through the site.

The site automatically logs information about you from your browser when you visit the site, such as your IP address, the Interceramic web pages you visit and similar information. You may also choose to voluntarily provide us with information about you at various places on the site. Personal information which we may ask you to provide includes your name, location, e-mail address, company affiliation, telephone number and other similar information.

This site may place and access cookies when you visit the site. A cookie is a small data file that websites commonly write to your hard drive when you visit them. A cookie file contains information that can specifically identify you each time you visit the site. Interceramic uses cookies as a way to measure activity and traffic patterns on the site. We also use information gathered from the placement of cookies to customize and enhance your experience on the Interceramic web site. For example, by retaining your name and address and other information that you have entered during your visit to our site for ease of future access and transactions. You may choose to set your computer to reject cookies if you desire, but the methods for doing this differ from browser to browser so you will have to check with your provider to be certain.

Note also that disabling cookies may make certain parts or aspects of our web site unavailable to you. From time-to-time Interceramic may request that visitors to our site provide additional information, generally via surveys or contests. Participation in these surveys or contests is completely voluntary and you will thus have a choice whether or not to disclose additional information that may be requested. Information requested via surveys and contests may include additional demographic information, but will usually be very obvious from the information requests and context.

Other use we may give to collected data
In addition to the use we may make of cookies, Interceramic may also use the information collected through our web site to send you information and promotional material, to process your requests for information or services and to customize and improve the site for your future visits.

Data we may share and how we share it
Interceramic is not in the business of selling or renting your personally identifiable information, and we may share information about you with others only under the following circumstances:

when necessary to third parties who work for Interceramic in order to process your requests or provide you information;
when you expressly consent to disclosure;
by operation of law, when such information is transferred as a part of a sale of assets including the assets represented by this site; to comply with law, court orders, subpoenas or other valid legal process; or to enforce or apply Interceramic’s agreements or protect Interceramic’s rights.

In the event that Interceramic or substantially all of its assets are acquired by a third party, your information may be one of the transferred assets.

Links to other sites
Interceramic’s web site contains links to other web sites and you need to be aware that other, non-Interceramic web sites may not follow the same privacy policies as Interceramic. For instance, if you click an ad on our web site, you may be directed away from our site to an entirely different web site not owned or maintained by Interceramic. Examples of this include links from advertisers, content providers and trade partners who may also use our logo or our style as part of a co-branding agreement. It should usually be clear when you have ventured from an Interceramic web site, but be mindful that some of these other web sites may collect data from you that Interceramic would not and may use that data in ways that Interceramic would not.

Interceramic takes considerable precautions to protect your personally identifiable information against theft, loss, misuse, unauthorized access, disclosure, destruction and alteration when you visit our web site. In certain areas of the site, your information may be protected using standard Secure Socket Layer (SSL) encryption technology. While we use SSL encryption to protect sensitive information online, we also take steps to protect user-information off-line.

All of our users’ information is restricted to use solely in our offices and only for business related purposes. All of our employees that might have any access to personally identifiable information are kept up-to-date on our security and privacy practices which are strictly enforced. Any time new policies are added, our employees are notified of the changes and reminded about the importance we place on privacy, as well as being updated on what they can do to ensure that your personally identifiable information is protected.

Correcting and deleting information we collected from you
If the information you have given Interceramic changes and you would like to modify it or if you would like to view the information Interceramic has about you, you can access your personal profile and edit the information contained in it by going to the “Register” tab. In addition, if you wish to remove information about yourself from Interceramic’s files, use the “Contact us” form available on the web site or send an email to the address listed on the site. With any request, provide Interceramic with a means to identify you and contact you if necessary. Interceramic will respond to appropriate requests within a reasonable time.

We may change our Privacy Policy occasionally
Interceramic may amend this Privacy Policy from time to time. If Interceramic decides to change its privacy practices for our site, we will post the upcoming changes to the Privacy Policy on the site in advance of the changes taking effect. You should periodically check the Privacy Policy on the site to review any pending or other changes.

Effective: June 12, 2013